Dank Forest 30ct. Pre-Rolls 1g

Anna Calhoun

It does say you have to file a claim with Route directly to get your purchased covered for the lost package. So you should probably call them quickly.

I’ve ordered from ZAZA Delivery twice, and I genuinely loved their products. I never had an issue with the company before, which is why this experience has been so disappointing. I spent approximately $82 on my latest order, which was supposed to arrive on October 4. The delivery date changed to October 5, but my package never arrived. The tracking information shows no delivery, and I have screenshots and documentation to support my concerns. I purchased Route Package Protection with my order because I wanted my purchase protected if something went wrong. However, instead of getting help, I’ve been going back and forth with customer service, receiving repetitive emails, and speaking with different representatives who keep giving me conflicting information. I was initially told a Route claim had been submitted, but later I was told it had not and that I needed to submit it myself. I keep being told to wait, but I still have no package or refund. I’m not writing this review to hate on the business or discourage anyone from shopping there. I’m simply sharing my honest experience and encouraging other customers to be careful and make sure they understand their options if something goes wrong with an order. People work hard for their money. When someone pays for something, they expect to receive what they ordered. If a package never arrives and the customer reaches out for help, they deserve clear communication and a genuine effort to resolve the issue. Shipping problems can happen, but repeatedly sending the same emails, providing conflicting information, and telling customers to keep waiting without a resolution only makes the situation more frustrating. I understand that running a business is not easy, and I’m not saying every business will have perfect deliveries. But how a company handles a problem matters. Customers should not have to spend days chasing answers or feel like they are fighting just to get help with an order they paid for. Keeping someone waiting without a clear resolution is unfair, especially when that person has already spent their hard-earned money. I genuinely wanted to continue shopping with ZAZA Delivery because I liked their products. Unfortunately, this experience has changed my opinion of the company and made me reconsider ordering from them again. I hope they take customer concerns more seriously and improve how they handle situations like this, because no customer should have to go through this much stress just to resolve an undelivered order. My Route claim is currently under review, and I’m still hoping for a fair resolution. I’m sharing this because I believe customers deserve honesty, communication, and accountability when something goes wrong.

Quick shipping, smoke is nice and clean helped w my anxiety.

Great but can 100% smell outside the package.

If you’re looking for pre rolls that keeps you clear headed, uplifted, and motivated, dank forests a game changer

It hits very smooth